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I have purchased many cars over my life from many different dealerships. I must say that I have been bringing my car back to this location for one reason only. Mr Robert Cruise! The best service manager I have ever met. You will always be greeted with a genuine smile and treated like a customer should be. Robert has become a familiar fixture at this dealership providing me with a sense of security my vehicle will be treated with the same way I am. I live in Durham and could easily get my car serviced at a closer location however I can’t expect to receive the same level of satisfaction. You buy a car once and get that new car smell. Then you deal with the reality of after sale service. All the staff at this location are great. Thanks again to Mr Cruise for making my service experience stress free.
05:51 10 Sep 20
I screwed up and went in a week early for a repair and they still took me within 30 minutes. Gave me a desk to do my work too. Excellent service
19:54 16 Aug 20
AMAZING SERVICE! AMAZING STAFF! AMAZING EXPERIENCE!Huge shout out to the staff from Scarborough Mitsubishi! They truly made my first car purchase easy and seamless. 100% professional, not pushy, understanding, COVID SAFE, and they care! Paul, the sales manager, sat with me for over an hour on a call discussing every detail and answering every question I had (and this was before I even booked an appointment to see the car). He gave me some great advise in regards to what to look for in the car and also a solid lesson on how to get the best insurance rate!Rommel, my sales associate, was super patient when I came in to view the car. He was knowledgeable, attentive, polite and very kind. Knowing i was an inexperienced driver and unfamiliar with the area, he kindly drove in-front of me to make the GTA traffic less intimidating. After the viewing he followed up with me and was available via text and phone even on his day off. Kamal, the Finance manager, was hilarious and kind. He sold me on a great extended warranty so I would never have to worry about anything mechanical, electrical, rusting etc (because i know absolutely nothing about cars). In addition he ran several options so that I could get the best rates possible and the Certified pre-owned interest rate!I really could not have asked for a better experience. The staff's customer service, kindness, and professionalism sold me on the car almost as much as the car its self did. Thank you, and thank you again!- Alex-
18:54 12 Aug 20
Scarborough location near Eglinton town centre. Manager goes out of his way for customer satisfaction
Slow bro mints
18:40 28 Jul 20
Most welcome, pretty good services here.
16:05 28 Jul 20
Very friendly and caring service.
17:46 14 Jul 20
Great selection of vehicles. Friendly and knowledgeable staff. Paul and his team are great to deal with. Highly recommend
19:09 22 Jun 20
To be honest, I has a really good experience with the team at Scarborough Mitsubishi! Not only were they friendly AND professional, they also weren't aggressive -- which can sometimes be a problem with salesmen when you are planning to make a large purchase. The attitude was relaxed. I walked into the dealership knowing exactly what I wanted and (without any up-sell) they were nothing but helpful. I walked in, paid the full down-payment, and drove my car off the lot three days later -- and that includes the time they took to get my plate and stickers for (which saved me a lot of hassle). My experience was flawless and I can only say good things about this team....
Scott Adrian Brooks
17:11 18 Jun 20
Met a really nice guy there. He gave a lot of information and procedures when buying a new and first car for youngsters. He wasn't marketing the cars rather he was very honest and talkative.
14:53 24 Feb 20
By far the BEST service department in Toronto! I've been to multiple Mitsubishis across the GTA and this is hands down the best customer service I have received. They have saved me thousands of dollars and time and have been very honest!
17:54 04 Jan 20
I have a new 2020 Mitsubishi Eclipse Cross. Love it. Great gas mileage and use regular gas. Lots of power with a 1.5 turbo engine and great torque. Lot of room inside and it's a beauty to look at. Highly recommended.
05:07 29 Dec 19
I found this place very comfortable for me. I changed two vendors due to there after sales attitude. Now I am changing my third vehicle from Scarborough Mitsubishi. I really compelled to name two people Rommel and Paul, GM who are really working hard for there clients. I am really satisfied and confident with them. They really helpful.
Techno Space Inc
23:25 27 Nov 19
If i could give more stars I would! I love my car!! I know its always being serviced with excellence . Wait time is usually no more than two hours. Everyone is like family there. I would never choose any other make or dealer. The staff are always friendly and accomodating!! Highly recommended.
15:43 11 Nov 19
23:58 08 Oct 19
20:29 05 Oct 19
Great people awesome service good prices....love this place
17:34 30 Sep 19
01:25 18 Jul 19
I bought my Lancer GTS many years ago from Scarborough Mitsubishi. The salesman was fantastic, but what was better was getting to know the individuals that work at the service department. This is the spot to bring your vehicle in for service. These people are honest, reliable and trustworthy. I would like to make a shoutout to some of the people that made an impression on me over the years. Thank you Scarborough Mitsubishi (Rob, Brad, Davis, John, Erin and Jessica.)
00:06 13 Jul 19
Scarborough Mitsubishi service guys are top notch. Very knowledgeable and effective at their jobs. As an Evo enthusiast, they've managed to cover every bit of curiosity I've had with the car. They are honest with their approach to billing and ensure that the right service gets done. Also, they host Evopalooza! Oh, and Rob Cruise FTW.
19:01 10 Jul 19
I traded in my 2015 Lancer SE Limited Edition for a 2015 Lancer Ralliart. I was helped by Joseph who was the best salesman I've ever encountered when buying a car. From the beginning, he responded quickly to my emails, texts, phone calls, and was very kind and transparent when it came to talking business. He never pressured me and told me EVERYTHING I needed to know. He was able to get a good deal for me and I've never been happy with my car. Highly recommend him and this wonderful dealership!*UpdateI continue to highly praise this dealership for providing excellent customer service and taking care of my car. They installed after market parts on my car and one of the managers (Robert Cruise) kept my ACD pump I ordered for my Ralliart for safe keeping until I returned back from a work trip.
M Mallari Jr
22:39 07 Jul 19
Excellent service team, professional and fast, fair pricing, would go back 100%
19:14 06 Jul 19