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Recent Google Reviews
I have been disappointed by several Mitsu stores in the past. I am happy to report the service team here seems very different. Professional and caring, a rare mix these days.
13:57 15 Jan 21
I love my Mitsu, and Rob always looks after me. Happy holidays Rob and staff, see you in the new year.
19:10 18 Dec 20
AMAZING! (AGAIN)I purchased a car in late July and came in for my first oil change and tire replacement.Rob- the service manager, was so sweet with exemplary service! Him and his team had my car in and out within one hour! The car was washed, the oil was changed, and the tire was taken care of! Couldn't have asked for better service.Thanks so much and happy holidays Rob!
Alexandria Lucy Guo
15:36 11 Dec 20
Rommel was the best sales associate there, he was polite and knowledgeable. we felt no pressure to purchase a vehicle when we walked in. Paul the GM was also there to answer any questions we had. we always felt very comfortable through the whole experience. when it came to meet with financing, Kamal was a joy to work with. made us feel relaxed and was very helpful
17:31 07 Dec 20
Everyone is really a great to deal with. The whole team is really customer service oriented and does their absolute best to explain everything simply so you understand what needs to be done. I have been going to Scarborough Mitsubishi for years for everything from regular service to getting my new mud flaps put on perfectly straight. 10/10 would recommend!
17:01 23 Nov 20
I have an older car and was worried about taking it to a dealer. James and Rob treated me like I was a long time customer, they were honest, fair and the entire process was enjoyable. So much so that I felt the need to express it, I do not usually do reviews good or bad, but these two gentlemen deserved mentioning. Thanks guys, looking forward to our next meeting.
13:00 20 Nov 20
First time to Scarborough Mitsubishi for recall service, I must say they surpass my expectation. Lot person was nice to let me know where to park, Service manager Rob is one friendly guy, extremely polite and professional! It is a very good experience with this dealership after all! Thanks to Rob once again!
23:46 06 Nov 20
Service Department is top notch. I trust my car to no one else
15:40 06 Nov 20
I have purchased many cars over my life from many different dealerships. I must say that I have been bringing my car back to this location for one reason only. Mr Robert Cruise! The best service manager I have ever met. You will always be greeted with a genuine smile and treated like a customer should be. Robert has become a familiar fixture at this dealership providing me with a sense of security my vehicle will be treated with the same way I am. I live in Durham and could easily get my car serviced at a closer location however I can’t expect to receive the same level of satisfaction. You buy a car once and get that new car smell. Then you deal with the reality of after sale service. All the staff at this location are great. Thanks again to Mr Cruise for making my service experience stress free.
05:51 10 Sep 20
I screwed up and went in a week early for a repair and they still took me within 30 minutes. Gave me a desk to do my work too. Excellent service
19:54 16 Aug 20
AMAZING SERVICE! AMAZING STAFF! AMAZING EXPERIENCE!Huge shout out to the staff from Scarborough Mitsubishi! They truly made my first car purchase easy and seamless. 100% professional, not pushy, understanding, COVID SAFE, and they care!Paul, the sales manager, sat with me for over an hour on a call discussing every detail and answering every question I had (and this was before I even booked an appointment to see the car). He gave me some great advise in regards to what to look for in the car and also a solid lesson on how to get the best insurance rate!Rommel, my sales associate, was super patient when I came in to view the car. He was knowledgeable, attentive, polite and very kind. Knowing i was an inexperienced driver and unfamiliar with the area, he kindly drove in-front of me to make the GTA traffic less intimidating. After the viewing he followed up with me and was available via text and phone even on his day off.Kamal, the Finance manager, was hilarious and kind. He sold me on a great extended warranty so I would never have to worry about anything mechanical, electrical, rusting etc (because i know absolutely nothing about cars). In addition he ran several options so that I could get the best rates possible and the Certified pre-owned interest rate!I really could not have asked for a better experience. The staff's customer service, kindness, and professionalism sold me on the car almost as much as the car its self did.Thank you, and thank you again!- Alex-
18:54 12 Aug 20
Scarborough location near Eglinton town centre. Manager goes out of his way for customer satisfaction
Slow bro mints
18:40 28 Jul 20
Most welcome, pretty good services here.
16:05 28 Jul 20
Very friendly and caring service.
17:46 14 Jul 20
Great selection of vehicles. Friendly and knowledgeable staff. Paul and his team are great to deal with. Highly recommend
19:09 22 Jun 20
To be honest, I has a really good experience with the team at Scarborough Mitsubishi! Not only were they friendly AND professional, they also weren't aggressive -- which can sometimes be a problem with salesmen when you are planning to make a large purchase. The attitude was relaxed. I walked into the dealership knowing exactly what I wanted and (without any up-sell) they were nothing but helpful. I walked in, paid the full down-payment, and drove my car off the lot three days later -- and that includes the time they took to get my plate and stickers for (which saved me a lot of hassle). My experience was flawless and I can only say good things about this team....
Scott Adrian Brooks
17:11 18 Jun 20
Met a really nice guy there. He gave a lot of information and procedures when buying a new and first car for youngsters. He wasn't marketing the cars rather he was very honest and talkative.
14:53 24 Feb 20
By far the BEST service department in Toronto! I've been to multiple Mitsubishis across the GTA and this is hands down the best customer service I have received. They have saved me thousands of dollars and time and have been very honest!
17:54 04 Jan 20
I have a new 2020 Mitsubishi Eclipse Cross. Love it. Great gas mileage and use regular gas. Lots of power with a 1.5 turbo engine and great torque. Lot of room inside and it's a beauty to look at. Highly recommended.
05:07 29 Dec 19
I found this place very comfortable for me. I changed two vendors due to there after sales attitude. Now I am changing my third vehicle from Scarborough Mitsubishi. I really compelled to name two people Rommel and Paul, GM who are really working hard for there clients. I am really satisfied and confident with them. They really helpful.
Techno Space Inc
23:25 27 Nov 19
If i could give more stars I would! I love my car!! I know its always being serviced with excellence . Wait time is usually no more than two hours. Everyone is like family there. I would never choose any other make or dealer. The staff are always friendly and accomodating!! Highly recommended.
15:43 11 Nov 19
23:58 08 Oct 19
20:29 05 Oct 19
Great people awesome service good prices....love this place
17:34 30 Sep 19
01:25 18 Jul 19
I bought my Lancer GTS many years ago from Scarborough Mitsubishi. The salesman was fantastic, but what was better was getting to know the individuals that work at the service department. This is the spot to bring your vehicle in for service. These people are honest, reliable and trustworthy. I would like to make a shoutout to some of the people that made an impression on me over the years. Thank you Scarborough Mitsubishi (Rob, Brad, Davis, John, Erin and Jessica.)
00:06 13 Jul 19
Scarborough Mitsubishi service guys are top notch. Very knowledgeable and effective at their jobs. As an Evo enthusiast, they've managed to cover every bit of curiosity I've had with the car. They are honest with their approach to billing and ensure that the right service gets done. Also, they host Evopalooza! Oh, and Rob Cruise FTW.
19:01 10 Jul 19
I traded in my 2015 Lancer SE Limited Edition for a 2015 Lancer Ralliart. I was helped by Joseph who was the best salesman I've ever encountered when buying a car. From the beginning, he responded quickly to my emails, texts, phone calls, and was very kind and transparent when it came to talking business. He never pressured me and told me EVERYTHING I needed to know. He was able to get a good deal for me and I've never been happy with my car. Highly recommend him and this wonderful dealership!*UpdateI continue to highly praise this dealership for providing excellent customer service and taking care of my car. They installed after market parts on my car and one of the managers (Robert Cruise) kept my ACD pump I ordered for my Ralliart for safe keeping until I returned back from a work trip.
M Mallari Jr
22:39 07 Jul 19
Excellent service team, professional and fast, fair pricing, would go back 100%
19:14 06 Jul 19
If you’re looking to buy a Mitsubishi and NOT play games, Scarborough Mitsubishi is it. After visiting several other Mitsubishi dealerships I found Rommel and Paul (GM) refreshingly honest, and most helpful. They understood my needs and worked with me to find the right car at a reasonable price and treated me like a long term customer instead of a onetime transaction. Highly recommended!!Thank you Paul, Rommel and the rest of the Scarborough Mitsubishi team!
15:15 03 Jun 19
I've been fixing my own cars for over 30years but there are some things that you need the professionals for. Another great experience at Scarborough Mitsubishi and not too hard on the wallet. Keep up the good work everyone.
23:49 16 May 19
Was greeted by a kind gentleman by the name of Minhaj Ghazi upon entry. He was able to answer all of the questions I had and made purchasing my new car as quick and easy as possible. Will be recommending Scarborough Mitsubishi and Minhaj to all of my friends.5 Stars!!!!
16:11 09 May 19
I have been coming to Scarborough Mitsubishi for the last five years and I have never been dissatisfied with the customer service that is consistently phenomenal.Joseph, from the day I bought my car, has been the most honest, kind and thoughtful salesman I have ever come across. He always greets me by name and with a smile even after five years of purchasing my car.Paul, the general manager, conducts this location with the utmost integrity. He ensured that I was entirely happy with my purchase and still to this day, remembers my name and always makes an effort to say hello and goodbye when I come in for an oil change. When I wait for services on my car he always checks in to see how I am doing or if I'd like anything to drink. He even went as far as to buy me and a couple other customers lunch one day when a blackout occurred on a frigid winter day. It's very clear that the people that work here are happy and that he manages this Mitsubishi with pride.The service department is by far my greatest experience with Mitsubishi. Rob and Brad are always a joy to talk to. They are reasonable and realistic. They are honest with what work needs to be done and explain very clearly the process they will take. They treat my car with such love and care as if it were their own. I know when I leave my keys with Brad that my car is in good hands.The people at Scarborough Mitsubishi are so genuine and honest. I appreciate that I have a place I can trust to treat my car well. With the love and care Rob puts into my car, I am sure it will last me another ten years. But, the next time I am in need of a new car I would not hesitate to come back to Scarborough Mitsubishi.
21:14 06 May 19
I recently had a recall done at this location and everyone was very friendly and professional . Great experience.
16:45 26 Apr 19
Highly recommend Minhaj for all your vehicle needs. Very professional, and doesn’t waste time when something needs to be done
20:41 20 Apr 19
I have been going to them for years and I have always gotten great service. I also bought my Lancer 2011 from them and it's still running great without any problems. 10 🌟 rating in my books. keep up the great work.
16:40 20 Apr 19
I got to work with Rob C and his team. They are amazing.. Great customer service.
00:01 01 Mar 19
Was alright. Quick oil change. Friendly and helpful. Will go back.
02:45 21 Feb 19
Excellent service and fantastic staff.
14:27 15 Feb 19
Great service provided and would definitely go back. Would recommend to anyone.
08:20 31 Jan 19
I dropped my car off because i got a recal letter in the mail. The receptionist was very nice and offered me a shuttle service to my work. I dropped the car off early morning today and got a warm welcome from the staff. I got all my questions answered with no contradicting information. Had a friendly conversation with the shuttle driver on the way to work. I was treated with a nice complimentary car wash. Very nice of them to do that for me. Defiently would come back to scarborough mitsubishi for all my car needs.
23:21 25 Jan 19
Very accomodating guest relation desk and accepting clients easily without delays.. 5 star for todays visit.
Jef Dagsaan Belardo
15:21 24 Jan 19
I would highly recommend Minhaj Ghazi for all your sales needs. Very friendly, and efficient. No B.S.
21:59 09 Jan 19
17:38 17 Dec 18
Great place for warranty service.
20:26 07 Nov 18
Great experience !
19:27 25 Aug 18
Very helpful staff and takes very good care of your car.
18:34 03 Jul 18
Rob Cruise is always a delight to do business with. His customer service is phenomenal as well as his part/product knowledge.Never going anywhere else unless Rob leaves.
17:35 08 Jun 18
15:05 08 Jun 18
We just picked up a new Outlander PHEV, and we were very happy with the people there. Joseph went out of his way to make sure we had all the information we needed to make an informed decision, and even worked a deal with another dealership when our car was delayed, so we didn't have to wait an extra few weeks.
20:10 14 Apr 18
I got a quote for an Outlander from a sales person called Joseph, which was better than the quote I got from another dealer, therefore I went to this location which is a bit far from my house, and found that he made a mistake in giving me the quote. He was so apologetic and took me to the General Manager and asked him to do me whatever he could in order to please me as I went there believing his quote. Although the price given by the General Manager after cutting so many "other charges", it was still higher than the quote I got from another dealer, therefore I didn't go with this location. But what I can see is, their attitude is SO GOOD and pleasing towards a customer. Even though I didn't buy the vehicle from this dealership, but I recommend this dealer to anybody as they have the pleasing personality and good attitude and good customer service minded people.
13:42 11 Apr 18
I just recently bought my RVR Mitsubishi and i love it. Mr. Joseph my agent is very friendly and helpful. He explained all the necessary procedure what kind of car are good for me...every question that we asked for him he gave me a very accurate answer. He is also a very jolly person you can talked too. GOOD JOB JOSEPH FROM SCARBOROUGH MITSUBISHI LOCATION
16:06 06 Mar 18
Bought a used 2014 RVR from here and the experience was great. No pushy sales people, very polite and helpful. Answered all my questions and I got a great price. Go see Joseph and see what I mean. You won't regret it.
16:18 30 Jan 18
Joseph and Jason we're so kind! As a first time vehicle owner they helped make my experience very comfortable. They provided me with all the information i needed to make me feel secure and to dispel any apprehension that i had. In my search for a new vehicle i wen't to 7 different dealerships and not one of them had employee's as nice and knowledgeable as Scarborough Mitsubishi! I highly suggest making this dealership your first and only stop in the search for your perfect vehicle!
17:53 30 Dec 17
When purchasing my pre-owned vehicle Rommel was so helpful and was able to get me exactly what I wanted at the best price. The staff is amazing and helpful, always sharing a smile or a laugh. Definitely my go to dealership. Even after purchasing another vehicle elsewhere, I take it here for all my servicing and other needs. Best dealership in the GTA!
16:09 25 Nov 17
Amazing service! Never had any issues with them if anything they've been fixing all my issues! I drive almost 2 hours to get my 2013 Evo X serviced from them since there the best, and yes I've been to other Mitsubishi dealerships( Dixie, Hamilton, Erin Mills) and none of them come near to the bar that Scarborough Mitsubishi has set!!! Simply amazing!! -JS
22:41 16 Nov 17
Great customer service/sales team! We had a great experience dealing with this dealership, will definitely come back in the future for our next car.
Cecilia Si Yan Zheng
00:48 15 Nov 17
Excellent service from Joseph for providing suggestions on my family car, I love the Mitsubishi RVR he chose for me and he walked me through with every single details on the features of the vehicle. Thank you Joseph
00:35 15 Nov 17
The team of the Scarborough Mitshubishi gave me a big support to choose my car. They know what they do and the knowledge of the products and the buying options are high. They handed over the car I wanted in less than a week! The Genaral manager Paul, Marketing Representative Rommel, and the Finance Manager Jason worked on the deal to provide the best service to me. Thank you Scarborough Mitsubishi Team!
20:04 05 Oct 17
Love, Love, Love my new 2017 Mitsubishi Lancer Sport Back!!! Awesome car, awesome sales experience! Paul and his team at Scarborough Mitsubishi were amazing! Definitely the best place to buy a great vehicle, backed by an incomparable warranty!
12:29 05 Oct 17
Amazing and courteous service, answered all my questions, very friendly staff. Detailed and informative walkthrough of my car when purchased, including follow-ups. Would definitely recommend this dealer if you're planning on buying a Mitsubishi!!!
01:51 22 Sep 17
The best dealership in all of Scarborough hands down. I had the pleasure of Jason and Paul helping me out with understanding my vehicle I was purchasing. 10/10 customer service, I recommend everyone to buy their vehicles here.
14:41 21 Sep 17
Bought my first Mitsubishi RVR (Black Edition) and so far couldn't be Happier. Walk in with not much idea what I really wanted but needed a new car asap as my previous car had died on me (not a Mitsubishi). I was Greeted by Rommel de Guzman who was not pushy at all but Very helpful and knowledgeable and helped be through the whole process painlessly and passed me onto Jason Mau who helped me through the finance part of my New vehicle. Thought about leasing but with 10yr powertrain, 10yr New vehicle & 10yr roadside assistance....I couldnt pass up that deal. Great Experience and Highly recommend these guys.
18:23 19 Sep 17
I had a wonderful experience working with Rommel, Paul and Jason at Scarborough Mitsubishi. They ensured that I understood the features and pricing clearly, and made sure that I was comfortable with my purchase. Further, they strived to get everything done quickly so that I could have my new car on the date that I wanted. I highly recommend this team to anyone looking to purchase a vehicle. Thanks again, Scarborough Mitsubhisi team!
18:03 19 Sep 17
This is a wonderful dealership with great associates. Everyone was very knowledgeable and a pleasure to deal with. My salesman even came in on his day off to deliver my RVR. I love my selection. Also, the dealership has called me twice to ensure my satisfaction with everything. This is a great place with terrific people. Well worth the drive to get there!! Thanks for a good experience!!
20:12 18 Sep 17
Low pressure, acted with integrity.
13:06 05 Aug 17
I purchased a 2017 Lancer Black Edition from the Scarborough Mitsubishi and the service that was provided from the dealership, Abraham, and Rebecca was phenomenal. I wasn't pressured or rushed to make a purchase I was shown numerous cars and they were extremely patient and professional.I shopped around to numerous dealerships where the customer service was not great and the prices they wanted for vehicles wasn't worth it.With Mitsubishi I have full warranty for 10 years and that's a great sense of security for anyone. I am very Happy with my car and I would recommend this dealership for anyone in the market looking to purchase new or used.:)
16:49 14 Jul 17
Scarborough Mits is the place to go!Very friendly employees and customer service was excellent! Bought my brand new Lancer thanks to Jason, Abraham and Rebecca, Thank you all for your help and my sweet ride!
00:57 30 Jun 17
I just bought a new 2017 Outlander at the Mitsubishi in Scarborough and I can't say enough positive things about their team, especially Rebecca and Abraham. Amazing service and awesome people. I will very much recommend this dealership to friends and family.
Becky De Lucia Roque
12:52 14 Jun 17
Thank you very much for the quick and professional service. Really appreciate everything especially cause I am from out of town. Thanks Service manager Robert Cruise who got me on my way in no time.
19:50 29 May 17
I recently upgraded my car and was assisted by Rommel de Guzman who gave us unparalleled service from start to finish. Rommel walked us through the different models and options available to us and helped us land a great deal! Rommel is very professional, friendly, and patient so it's no surprise this is my 2nd car purchased from Rommel. He shares his invaluable assistance and insights not only at the point of sale but well into the life of the car.Being a long time customer, I have always been impressed by the outstanding service from Scarborough Mitsubishi. Whether it's getting a great deal on a new car or having it serviced, I continue to trust the high level of service delivered by amazing people like Rob C and John A.Having people like Rommel, Rob, and John truly makes my Mitsubishi the best backed car in the world.
02:31 16 May 17
Scarborough Mitsubishi has the most amazing customer service. They have a huge range of used Mitsubishi vehicle. The staff is friendly and humble. Special thanks to Joseph Ruta, who was tremendous help from beginning to end. He is very kind, humble and knowledge. He answered our questions and made our purchase process easy as well as gave great advice.
01:51 08 May 17
We have been dealing with Scarborough Mitsubish Eglinton dealership for the last 7 years. The most recent visit was the best just because of the customer service we received from Joseph was phenomenal. He was very helpful, knowledgeable, friendly, pleasant and answered all our questions with a smile and patience. On the other hand, we received extremely professional, organized and efficient service from the Finance Manager, Fanoula who took time to give us detailed information from A-Z. This experience is totally different to what we received from the former manager, which was an absolute disaster..The services we received from both these personnel were just amazing. We will definitely recommend Mitsubishi with no hesitation and shall return soon!!! We love our new purchase!☺. Thanks Joseph, Fanoula and the rest of the lovely Mitsubishi
19:00 24 Mar 17
My wife Miyuki and I had an outstanding experience purchasing our new vehicle with Scarborough Mitsubishi and the team there including Joseph, Fanoula and Abraham. They all demonstrated a thorough knowledge of the Outlander and the various options available and they operated with class and professionalism on every level.Colin
20:29 27 Feb 17
We purchased s 2015 Lancer sportback from Scarborough Mitsubishi. The salesperson Alam gave us exceptional service. We are very pleased with the car and the service staff are awesome! You guys are major!!
02:46 25 Feb 17
Joseph has been very helpful in helping my wife and I making the decision on a new car. We got his honest opinion on how to select the best car for us, and he has been doing a great job on following up as well.
20:39 08 Feb 17
I just want to thank the staff at Scarborough Mitsubishi for making the car buying process easy and headache free.As opposed to some other dealership staff that are pushy and aggressive, Rommel de Guzman from Scarborough Mitsubishi was very knowledgeable and patient, so stressful process of buying car ended up being pretty pleasant experience for us. If you ever decide to buy one of Mitsubishi cars, go to Scarborough Mitsubishi, and ask for Rommel.This is our first Mitsubishi product and we are very happy with the purchase.
22:37 03 Feb 17
Joseph Ruta, my sales rep, warm personality eased my anxiety and made the whole process enjoyable and easy. He was proactive without being aggressive. Everyone was very friendly. If you are looking for a car, give him a call.
23:47 02 Feb 17
My experience at Scarborough Mitsubishi was amazing all the workers here are amazing the owner Paul was extremely nice and helpful, Rommel helped me get to know my vehicle better and gave me the run around on all the features, Fanoula gave me an amazing experience was extremely helpful she gave the best financial rates, Alam gave me an amazing first experience at the dealership that made me come back, overall 10/10
15:04 28 Jan 17
I purchased my first brand new car here, Jason Poon and Joseph was very helpful. They explained every little details to me. I would definitely recommend this dealership to everyone.
Eugene Shannon Carandang
02:18 23 Jan 17
customer service is very pleasing... Bought car from Joseph and he got a very promising deal...
04:02 22 Jan 17
From beginning to end my experience at Scarborough Mitsubishi was exceptional. Joseph was so kind and patient and was in no way forceful in terms of having me make a purchase. I did a trade in and an upgrade, and between he and Jason, they made sure everything went as seamlessly as possible. I have, and will continue to recommend ScarMits, Joe, and Jason to anyone interested in purchasing a vehicle. Thanks guys!
22:21 16 Jan 17
I went to Scarborough Mitsubishi because they had the last manual 2016 Lancer GTS. When we walked in the door, they immediately greeted us and introduced us to our sales representative, Joseph. Joseph was fantastic, he truly listened to us and understood what we were looking for. Throughout the full process I truly felt that Joseph was on our side. He is an extremely genuine person. The buying experience was a good one overall and I would highly recommend this dealership. I will be going back there for the service for my car.
00:47 07 Jan 17
Best service in Toronto. Have never had a problem there. Keep up the great work!!!
21:02 16 Dec 16
We recently purchased a Mitsubishi RVR from Scarborough Mitsubishi. We were so impressed with our sales associate, Rommel. His detailed understanding of our needs and his relaxed in depth presentation of the car was wonderful. No pressure. See Rommel. He's on your side!
19:27 09 Dec 16
Prior to Scarborough Mitsubishi, my wife and I had visited a few other dealerships. It was nice that at Scarborough Mitsubishi, we were greeted by the GM who took us through some of the vehicles on the floor.Rommel was the next person we met. He came highly recommended by the GM and we were able to experience that first hand. Every detail that a customer should know when purchasing a vehicle, he will go through. He left no stone unturned. I very much appreciated that, and we left knowing that we knew what we had purchased.Fanoula was also a pleasure. I appreciate the time and effort she put in to getting what my family and I needed.I look forward to purchasing another vehicle from this establishment in the future and will definitely recommend to anyone that asks.Thank you!
01:54 23 Nov 16
Well we're should I begin with my experience with Scarborough Mitsubishi, I am customer there for several years now with servicing my 2013 Mitsubishi Outlander with Rob in service terrific guy and the technicians are friendly also. So it was time to trade in my 2013 outlander for a 2016 outlander. Abraham was great to deal with he and Paul gave a me great deal for my 2013 outlander. Rommel showed me the 2016 outlander in detail, he really knows his cars that's a good thing when you have a question he answers it right away. Fanoula knows her stuff in finance. From service to showroom Scarborough Mitsubishi is a great place to be part of.Thanks Scarborough Mitsubishi 👍👍😀😀
23:12 15 Nov 16
Ended up buying a Mitsubishi because the Customer Service far better then the other car dealerships within the same car class.Rommel de Guzman's customer service was unmatched compared to the experience at other dealerships!
21:39 08 Nov 16
It was a great pleasure to make this important purchase Mitsubishi outlander 2016 from Scarborough Mitsubishi. The staff were very good listening, attention to detailing and availability certainly made this car buying experience easy. The staff especially Mr. Romel was outstanding in his job.I highly recommend every one to check out Scarborough Mitsubishi.Thank you very much.
20:01 08 Nov 16
Buying our very fast car in Canada was the most pleasurable experience thanks to our sales rep Rommel and everyone at Scarborough Mitsubishi. Right from the test drive to final delivery was all smooth sailing. Rommel took extra effort to explain every feature of car and every available option we had. Thank you guys for our all new Mitsubishi Lancer!!!! Cheers
01:40 07 Nov 16
Amazing customer service and welcoming environment at Scarborough Mitsubishi. A huge thank you to Joseph Ruta for helping me and my parents buy our first car. I highly recommend his services.
02:49 06 Nov 16
We had absolutely woderful service from Rommel de Guzman with buying our Mirage. He was not pushy and in every way surpassed our expectations of buying a used vehicle. I was sceptical to buy used until I met Rommel. He communicated with me every step of the way, stayed late to enable me to pick up the car conveniently and even took about 45 minutes to go over all the car functions with me before I drove it off the lot. Exceptional service and a great deal! We will be back when we need to buy another car.
14:43 05 Nov 16
I had an amazing experience with the help of Joseph specifically. He was very very helpful especially since i am a first time buyer. I definitely recommend the outstand service from joseph and thanks for the beautiful car
17:03 27 Oct 16
I have purchased two cars from Alam at Scarborough Mitsubishi, and both times have been very pleasant. He really makes sure you are getting exactly what you want. I highly recommend his services.
02:45 20 Oct 16
My wife and I needed a new car ASAP, we had decided on Mitsubishi and wanted the RVR SE Limited Edition in red. We booked a test drive and were contacted by Rommel de Guzman almost right away to test drive the vehicle the next day. From the point of first taking the car for a spin, to the end of the entire transaction, Rommel was amazing in getting us the car we wanted. We found out our current vehicle was deemed not fit to drive, and as we have a 13 month old at home, Rommel went above and beyond the call of duty to get us our new vehicle as soon as possible and even picked up the new car on his day off, so we could get it sooner. We were driving our new car only 4 days after the initial test drive. He was also extremely knowledgeable on the vehicle and the company in general. His sales approach was considerate and the opposite of the usual pushy salesperson. We were even eligible for the new car program as well as taking advantage of the winter tire package. Also need to mention that the assistance we had through Fanoula in the financing department was also excellent and stress free. As other people have mentioned in their reviews, they make you feel like family and are amazing at what they do here at Scarborough Mitsubishi. I strongly recommend this dealership for anyone interested in purchasing a Mitsubishi, and now that I've driven mine for almost a week, everyone should be driving one! I Love my new RVR! Thanks Rommel and the team at Scarborough Mitsubishi!
14:33 11 Oct 16
Big thanks to kuya Rommel de Guzman for helping me choose my car. The staffs in mitsubishi are very friendly and patient especially to kuya Rommel de Guzman for patiently explaining to me as a new driver everything i need to know about the car. He explained very well about the car. One time, i went there to process some documents i was so worried that i will not be able to make it to my next work coz of my limited time but they are so generous and accomadating, they help me went to work and make sure that i will not be late from my work. Thank you so much. Im loving my new car.
03:00 09 Oct 16
Great service and the staff is very friendly and helpful!
01:49 01 Oct 16
Big thanks to Rommel de Guzman for helping us to decide what car to get on the spot, we end it up getting a Mitsubishi Outlander , for all the specs and feature that he shows us it really help us a lot to decide right away, he did spectacular working with us, also they have great excellent service too, I highly recommend this place, again thank you 😀😀😀😀
02:38 28 Sep 16
My boyfriend and I bought our first car and dealt with Jason Poon. He was FANTASTIC and even drive our car to us due to some miscommunication about the pick up! He was fast accurate and very professional! Highly recommend!
16:48 27 Sep 16
My Mom and I entered Scarborough Mitsubishi without really knowing what we were looking for. We definitely were in need of a new vehicle, but didn't know where to start in terms of specs. Rommel met with us and was incredibly helpful! Although we didn't give him a lot to work with at first in terms of needs in a new car, he guided us and walked through every single detail of what is essential in finding the right car for our family. The time he took to explain how important each aspect of a great car was truly aided my mother and I in prioritizing our needs in a new vehicle. Rommel listened to our family's needs, and narrowed down two options best fit: the 2015 or 2016 Mitsubishi Outlander. He helped us see that the 2016 Mitsubishi Outlander did in fact meet everything we were hoping for! All the while Rommel was helping us, he never made us feel pressured to make a sound decision right away and respected our decision to think about it. After three weeks later, we returned with my Dad and requested Rommel's assistance since he knew where we had left off. With my Dad present, Rommel reiterated everything he had explained to my Mom and I previously without leaving out any details. My family and I were able to make a decision and get the new 2016 Mitsubishi Outlander, and it was all because of him! He did spectacular working with us, and I would definitely recommend anyone looking for a new car to find Rommel first!
15:59 26 Sep 16
Very friendly and inviting service. Quality and on time work completion. Rob Cruise service manager worked on my behalf to take care of my vehicle and warranty and over see all stages of work. On top gave excellent pricing for service for a new clutch which means keeping everything still under warranty.Thanks Scarborough Mitsubishi
alain maria antony
12:47 22 Sep 16
no way to be more perfect thanks always mitshubishi
23:40 01 Sep 16
The staff at Scarborough Mitsubishi are very knowledgable, friendly and approachable. I thoroughly enjoyed the experience of purchasing a new vehicle. I am the proud new owner on a 2017 Mirage and love it.Rommel de Guzman is so helpful and patient and knows the vehicles inside and out. I highly recommend if you are in the market for a new vehicle to request his assistance as he makes the whole experience enjoyable.
13:53 01 Sep 16
The sale team is awesomeI can say that I made the right decision by getting my new car from themThank-you
12:46 31 Aug 16
Me my wife were buying our first used car and decided on Mitsubishi because of the factory warranty (powertrain warranty is the best in Canada 10yr/160,000km). I found an Outlander I really liked on Autotrader and called up to book an appointment. The person I talked to when I called was away but Rommel de Guzman was happy to help. He showed us the car and answered any questions. He wasn't pushy or rushing us. He was very nice and super helpful. Rommel seemed to know the car and all it's features pretty well. We took a test drive and then went ahead with the sale. They took 3 days to get the car ready and get the license on it. I showed up for pickup and Rommel gave me another refresher on the features and made sure I was comfortable driving off. I've only had the car 1 day but so far so good. I hope it will last me years to come. My first experience with Mitsubishi and I would go back. I've never bought a used car before, but Rommel breaks all the stereotypes you might imagine a used car salesman to have. Personable, friendly, knowledgeable. What more can you ask for?
12:59 06 Aug 16
Great costumer service.Thanks to Joseph our sells representative who did an amazing job by getting us a great deal according to what we wanted. Very welcoming and great ppl at this place. It is out first car tht we bought and we are very happy with our SUV. IF YOU LOOKING FOR CAR THEN I HIGHLY RECOMMEND FOR YOU TO GO AND SEE YOUR SELF. THANKS SCARBOROUGH MITSUBISHI FOR YOUR GREAT BUSINESS.
23:45 02 Aug 16
Over the past 10 years we have owned 3 Outlanders. The first was a 2006. This was an AWD SUV which we were very pleased and happy with.When the new model was unveiled n 2007, we traded the 2006 for the 2008. We were even happier with this SUV. We were especially excited with the 2WD/4WD selector option. The fuel efficiency of this vehicle was amazing.In June 2016, we traded the 2008 for the 2016 Outlander SE AWC. We are very proud to be “threepeat” owners of these SUV’s. We purchased all of these vehicles from Scarborough Mitsubishi. Rommel the Sales Consultant and Abraham the Sales Manager are both very courteous and professional. Rommel spent the time that we needed to learn about the new features which have been upgraded from the previous model. We especially like that we can select 2WD/4WD/Eco options. We are pleased that Mitsubishi is looking more towards the future and are integrating the ECO feature as an option for fuel efficiency. It is very interesting that our newest SUV has more features and the cost is less that our first purchase. The ride is quiet, smooth and the handling is superb. The sound system is excellent. We have always serviced our Outlanders at Scarborough Mitsubishi and will continue to do so because of the excellent service and staff. It is a very friendly environment!Sarojni and Keith Ganpat
16:46 08 Jul 16
Fast, Friendly and Reliable serviceThis is my 3rd car from Scarborough Mitsubishi and I would never go anywhere else. They deal with highly reliable vehicles and offer professional service you wouldn't find anywhere else. Their warranty is unbeatable and an amazing deal.
21:58 01 Jul 16
It was a pleasure purchasing my car from Mitsubishi Company located in Scarborough area. He is helpful, knowledgeable person his name is Alam. Sales man at this company. he helped me to get the car with a full confidence and I saw it. It is a nice, clean and comfortable car that I got. This notification is for everyone interested in looking for a vehicle. Thank you. Ask Alam.
04:44 12 Jun 16
Had a very pleasant experience overall. Sales & Leasing Consultant Joseph in particular was able to help in every way possible to make our experience the best. Not only did he help us in finding the perfect car, but he also built a strong relationship with us as customers.
01:41 10 Jun 16
I just purchased my first car from Rommel at the Scarborough Mitsubishi dealership. From the start, Rommel was very helpful and knowledgeable, answering all the questions I had- whether it was in person, over the phone, or e-mail. On the day I came to pick up my car, he took the time to explain to me in detail all the features and functions of the car, which exceeded my expectation! The entire staff there is a very friendly and professional- I would definitely recommend this dealership. Thanks so much Scarborough Mitsubishi!
00:56 07 Jun 16
This is my second time purchasing my vehicle at this location and both times have been a really great experience.My sales representative, Joseph Ruta, has been courteous and caring. He always keeps me updated and always answers my questions whether by email, phone, or in person. Everytime I drop by the dealership he always greets me with a smile and we always have a small conversation as if we have known each other forever.The service team at Scarborough Mitsubishi are very professional and friendly. Everytime I come in they are very prompt and provide me with details of what to expect. They always provide excellent service and my car always feel as if it is brand new after they work on it. Special thank yous to Mr. Robert Cruise (service manager) who always ensures that I am on time with the required services for my car and to John Arceo (service member) who ensures that every service is done perfectly and always answers any and all of my questions/concerns about my car.Thank you to Mr. Kelly Gomez of the body shop department for keeping me grounded and from losing my mind when/if something happens to my car.Thank you to the general manager, Mr. Paul Micallef, for having an amazing team and providing a very friendly and professional environment.I absolutely recommend Scarborough Mitsubishi to anyone and everyone that is looking for a brand new or used vehicle.
14:24 02 Jun 16
Excellent customer service. Promised sales person Mr. Joseph. Very friendly & transparent. Highly recommend everyone ☺☺☺
Thiru Ganesh Kumar Ramalingam
11:35 28 Apr 16
Before making the decision to upgrade, I previously owned a 2012 RVR GT, which I was very happy with, but nothing compares to the joy and excitement I get every day when I'm driving my new 2015 RVR SE Limited Edition. My husband first saw it on the dealership showroom floor and was amazed by all the new features: bigger engine, from a 2.0 to a 2.4L, CVT 8 transmission compared to CVT 6, EPS (no more hydraulic power steering), and the awesome octane blue colour. I knew I had to see it and test drive it for myself. It was amazing. I was impressed by how much power it has, better handling and manoeuvrability. Like every purchase there is always the dreaded sales process...but I was surprised how smooth and quick Joseph at Scarborough Mitsubishi was it making the transaction possible. Thanks again for a great deal superior customer service.
12:53 24 Apr 16
We just purchased a new 2016 Mitsubishi RVR from Scarborough Mitsubishi. Its been 32 years since we bought new car. What a great place. Everyone is so nice. Our sales rep Alam is so friendly (best salesperson ever). He's always there to assist you and answer all your questions. We left there with a great deal and a happy face. Many thanks to all the staff and especially Alam, Abraham, Jason and Paul.
00:01 21 Apr 16
Picked up my 2nd Mitsubishi about a month ago...taken me a bit to get to this...From the first time I walked into Scarborough Mitsubishi, it was like I was family...from the front of house to the guys in service, everyone treats me like I am the only one who matters. No question is a stupid question and they are always there to help. We will continue to get our vehicles here.
18:21 19 Apr 16
I just purchase outlander GT from Scarborough Mitsubishi, friendly greeting when step in the dealership, my sale Rep. Jason Mau guide me through all the process clearly and slowly show me all the function on my new car, definitely will do business again with Jason. Highly recommend everyone..
00:22 13 Apr 16
Great place! Joeseph was the best salesperson ive delt with in a very long while. Ive got a great deal from these guys. Thanks Joe and Abraham
18:22 11 Apr 16
I really had a good experience with Mitsubishi Scarborough. This is our first car. We've been shopping around for months,,, but when I saw this car,,, I said "THIS IS IT"... And take note all the staff, manager are so friendly... Most especially Joseph... He's always there to assist you and answer all your questions... If you would like to leave a dealership with a smile on your face... Mitsubishi Scarborough is the place to deal with...
elaine joy dela cruz
20:02 07 Apr 16
We just want to tell you that we're pleased with our recent purchase of the 2016 Outlander SE. Your staff were courteous, friendly and helpful. We’d also like to say a special 'thank you' to Paul, Joseph and Jason with their exceptional assistance. We certainly appreciated your patience. Excellent customer service.
01:29 10 Mar 16
I am from out of time and was stranded. I needed last minute emergency service. These guys were great in getting me in and striving their best to get me on the road again! They could have easily blown me off since I am not from the GTA and therefore not likely to bring my business back, but they didn't. Actually they did quite the opposite. They were friendly, welcoming and provided great service. Matthew, the Service Advisor, was great on the phone when I called and was super helpful when I got there, as was Clement in Parts. Thanks guys!Hands down... bring your business here!
17:01 02 Feb 16
I have purchased a Mitsubishi Lancer Sportback limited edition from Rommel de Guzman and Scarborough Mitsubishi Dealership. Rommel was great, very helpful and knowledgeable, he welcomed us from the first minute we step into the dealership. Rommel was well prepared, answered to all my question in a very professional manner, explained to me all the technical details about the car overall exceeded my expectation and i would recommend to anyone this dealership. Thank you Rommel for helping me to complete the deal and to purchase the car of my dreams.
00:57 20 Jan 16
the dealership is easy to find and access,. The personnel are all friendly and helpful especially Rommel De Guzman. He made my experience great and will recommend both him and the dealership to my family and friends.It was a pleasure doing business with them. Rhiannon explained the extended warranty products and look for a better policy bundle to help out in case of accident etc.Thank you Rommel and Rhiannon
23:51 18 Nov 15
I have been a regular at Scarborough Mitsubishi for the past 2 years. They always provided great service on my 2011 Lancer Ralliart. Rob Cruise is one of the nicest guys that I've met at any dealership. If you need any repairs or servicing done to your car, Rob is your guy.My most recent experience was trading in my beloved Ralliart for a Final Edition Evo. Paul, the GM, was very upfront and honest with the whole process. He together with Rommel and Jason, made the entire purchasing experience very smooth and easy. They make a good team.Scarborough Mitsubishi really is one of the better dealerships in Ontario. Thanks to them, I now own my dream car. I definitely recommend this dealership if you are looking for a car.
22:28 09 Nov 15
Excellent customer service and professionalism at Scarborough Mitsubishi. Rob in the Service Department was helping me today and he displayed one of the best customer service experiences I've had while I was unfortunately having troubles with my Mitsubishi vehicle.I have been to several other Mitsubishi Service Departments as well as other Service Garages, Rob was one of the few individuals that took into consideration what I believed was the problem instead of assuming I knew nothing about cars. Rob even came outside to look at the vehicle to see if it was a quick fix before having me pull into the Service garage and charging me right away.Even though Rob was successful in identifying the problem he still used his Service Department team to double-confirm the issue which I definitely appreciated. Rob then took it one step further to contact Mitsubishi Canada to ensure I was getting the best service, the right parts and the best price.I have other Mitsubishi dealerships closer to my home location, however I will gladly take the trip down to come back to Scarborough Mitsubishi every time now for my service needs. Thank you Rob and the Service Department Team !
21:48 04 Nov 15
Love the people here, rihannon was amazing, she helped me through the process and gave me details about what to do and all the steps, rommell our sales Rep was really nice helped us and show around the car and let us know about what to do and helps out when we needed help. Also would like to thank Joseph for showing me around and telling me about the car I choose and giving me support on getting the car I wanted. In all I got the cart I wanted and I loved it. And I thank everyone there helping me and giving me support. I needed. Really thankful for my new baby thanks to all the kind staff.
00:53 31 Oct 15
I recently bought the mitsubishi lancer sportback and it was the best decision I made. the staff was impecable very helpful and informative. Rommel De Guzman the specialist on all mitsus explained the features of the automobile from head to toe. He also took his time to make sure that everything in detail was performed. Furthermore as a second time buyer of a Mitsubishi I felt more comfortable with the staff and the brand. In closing I recommend this dealership for their expertise. Thank you Fellas.
19:59 01 Oct 15
A very big thank you to Scarborough Mitsubishi! Rommel and Rhiannon were both incredibly sweet and helpful in the purchase of my Lancer. They took care of everything seamlessly and made sure I had a stress-free experience. Within a matter of days, I ended up driving home with the car I wanted and love. I will absolutely be recommending them to anyone I know in the market for a new car.
18:43 27 Aug 15
My fiance and i just bought an RVR. We are first time Mitsubishi owners and drivers. We were treated with a lot of respect and patients from Rommel and Abraham, and Rhiannon gave us some wonderful advise to keep in mind for our future as well with financing!Rommel spent lots of his time teaching me about all the features that this vehicle offers, and so far we are extremely happy with it.I went back a few days later as i ordered an extra accessory for the vehicle, and was looked after by the parts staff who were very pleasant and helpful.All in all we had a great experience at Scarborough Mitsubishi, literally with all the staff we dealt with. And i must say while still maintaining professionalism, they still were able to joke around and all seemed to enjoy their jobs. This is a good indicator of where to do business to me. Where the staff is happy and very pleasant.Thank you Scarborough Mitsubishi.Sandy
15:30 20 Aug 15
2008 Lancer Owner.In essence, my seven year old vehicle has no benefit of being serviced at a dealership considering no warranty, except for powertrain, applies.So why not choose an old shop down the road? The answer is simple. The rappoire both Rob (Service Manager) and Matthew build with each customer.Do not take this review as another gullible customer who raves about their "fantastic service representative" who was able to save them nearly $299 on their parts and labour! No, on the contrary, both Rob and Matthew will not manipulate you into having your car serviced for parts that are in perfectly good condition. They may advise you that in x amount of kilometres, it is recommended to fix/replace whatever the part may be. However, their advice to is to help save you money in the long run. Unless you're the type that likes to wait on CAA then call the service demanding why repair invoice will deplete your entire pay cheque.As a car owner, you realize that it is probably the worst invesment you could have possibly purchased. Sooner than later I did too. Having said that, I will look for any type of bargain and research until my phone/laptop dies and overheat the device trying to compare prices. From purchasing from the States, wholesale warehouses, odd shops, flipping through flyers of every possible automobile store, asking friends if they have anyone with connections to parts, you name it, and it's probably my top hit on Google searches.The end result? Most times (around 80%), I find myself buying and installing with the service department at this specific location. Rob and Matthew are absolutely outstanding.I refuse to go to another other shop to have anything repair. Their technicians/mechanics are as speedy as can be. (You know, they actually know what components serve as the foundation to your car). In terms of scheduling, like with anything, it has to be planned. But rest assured that if you are booked for a specific time, and the estimated time to recieve your keys to be in your hands, ready to be stuck in Toronto's grid lock, I mean, on the road, will always be what they promise if not earlier.For a class B dealership (size, fleet, geographic area), the service department is strong player and is actually considered to be at the same rating as a mid size A dealership.All in all, having met Rob and Matthew, my trust has been reinstated in having my car serviced at a dealership.If you're skeptical, go in, even for a quote. You'll see exactly why customers keep returning.
03:24 15 Aug 15
I had a great experience with Scarborough Mitsubishi, specifically with Rommel and Rhiannon who helped me get the most for my trade-in and great financing terms on a preowned vehicle. I recommend them and this dealership to anyone looking for an affordable solution to their transportation needs.
12:28 30 Jun 15
Unmatched customer Service..
00:04 23 Jun 15
Hands down the best experience I've had purchasing a car and the service department is top notch. Always honest and upfront about everything, making me feel quite comfortable with my vehicle in their hands.
20:23 17 Jun 15
I need one
13:36 12 Jun 15
This is my second Mitsubishi Outlander I purchased from Scarborough Mitsubishi. Excellent vehicle and purchase experience provided by Abraham Yoon, Sales Manager and Rommel de Guzman, Sales Consultant from start to finish. They made the buying process easy with no pressure at all. I would definitely recommend my sales consultant, Rommel to anyone who is in the market for a new or pre-owned Mitsubishi. He is very good listener and be very patient to answer my all questions. He spent a considerable amount of time to show me the features of my new vehicle in very details. Very pleasant experience!
21:06 11 Jun 15
I had serviced my 2006 Mitsubishi at this dealership 3 years and had only positive experience from point I walked in to the point I was leaving. I knew that the vehicle will be serviced properly and the service adviser will point out if something is not right and find a best solution.I was so happy with the service that I decided to purchase my next Mitsubishi at the same dealership.Dealing with a General Manager and the Service Manager (Rob) is a no stress experience.I recommend this Mitsubishi Dealership and Service Department to all the future customers which prefer to drive car made by Mitsu.All the best to the Scarborough Mitsubishi in the coming years.
00:07 17 Apr 15
I was in need of some minor assistance with the features of my lancer, I called in here and was transferred to the service advisor Matthew Hayley. I was able to come in right away. The quality of the service was and is, top-notch and the level of equality is unparalleled. I was able to get all of my questions answered and he was able to help me with the minor assistance I needed. Overall, I can say that if you are looking for a pleasant experience and quality service, make the effort to call and schedule an appointment. I look forward to my future maintenance here.
15:13 17 Mar 15
Very knowledgeable service department, complete from the advisers to the mechanics, prices are fair and you never have to worry about being ripped off. Quality of work is excellent.
17:40 14 Feb 15
I call Scarborough Mitsubishi, and I had to call a few times to get a hold of someone because they were crazy busy. Finally, I got a hold of Mathew (a service advisor), and it was such a great pleasure speaking to him. The customer service was really friendly, and I booked my appointment with them. I'm excited to meet them & I hope I get the same great experience once I take my car there.Thanks for the really good service Mathew! Keep it up 🙂
22:01 12 Feb 15
This is hands down one of the best dealerships I have ever taken a car to be serviced!The staff are always welcoming and friendly.The service department is wonderful with great service and knowledgeable people.They also have a SCAMPI program which helps us repeat customers save some money when we come in to service our vehicles.I would recommend this dealership to anyone looking to buy a new Mitsubishi or to come and get some service done!All in all great people, great place, and always a pleasant experience.
23:24 09 Sep 14
These guys are the only people I let touch my car. No matter what they do they go above and beyond. Extremely friendly staff who will actually investigate problems to see whats wrong instead of just fixing the most expensive parts on your car.
15:20 01 Jul 14
Best customer service, everyone is friendly and the employees really treat you how you want to be treated. Wouldn't recommend another dealership.
04:35 29 Jun 14
I have two Mitsubishi vehicles , it was a pleasure to deal with Paul and the entire staff when I purchased my Evolution. Rob in service is top notch. Scarborough Mitsubishi is a fantastic dealership and is highly recommended !!
13:25 09 Jun 14
I went here for an amazing promotional event today, and the staff were warm and inviting throughout the event's duration. I will definitely consider seeking their expertise for my own car.
05:57 08 Jun 14