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Recent Google Reviews
What can I say that hasn't been said before in here. Scarborough Mitsubishi is simply the very best when it comes to service and customer satisfaction.I am 70 years old so I have been to a number of dealerships in my time. Some of these dealerships were also good but Scarborough Mitsubishi is #1.In addition to being 70 years old I am also disabled. I need assistance transferring from my vehicle to my wheelchair. Every time I need servicing Rob or other staff members will be available to assist me by simply calling them to let them know I have arrived. Because of my medical disposition it is extremely important that my Outlander is serviced properly, I can not afford any breakdowns. Scarborough Mitsubishi is extremely thorough in that I am always subjected to a Q and A session in order to determine the performance and safety of my 2014 Outlander.Thankfully Mitsubishi manufactures a very reliable product and to date I have not had any major issues other than general servicing. Take care of your vehicle and it will take care of you.I thank you Scarborough Mitsubishi from the GM to the receptionist for all your excellent service and looking forward to purchasing my next Mitsubishi.
18:42 08 Apr 21
its my place for my Mitsubishi
02:03 08 Apr 21
Shout out to Joseph R...I went here for TPMS reconfiguration and tire exchange...all services are good.
19:18 07 Apr 21
I bought my 2020 Mitsubishi RVR at the dealership, thanks to the great work of Joseph. He was amazing the whole way and, quite frankly, a good reason why we bought this car. I just came from my first schedule service appointment, which was complementary, and Robert did go out of his way to help me : my dog had an accident in the car and Robert went to get wet wipes and even offered dog poo bags! All the help was truly appreciated!
16:06 01 Apr 21
To deal with this guy was very interesting.
09:12 05 Feb 21
I have been disappointed by several Mitsu stores in the past. I am happy to report the service team here seems very different. Professional and caring, a rare mix these days.
13:57 15 Jan 21
I love my Mitsu, and Rob always looks after me. Happy holidays Rob and staff, see you in the new year.
19:10 18 Dec 20
AMAZING! (AGAIN)I purchased a car in late July and came in for my first oil change and tire replacement.Rob- the service manager, was so sweet with exemplary service! Him and his team had my car in and out within one hour! The car was washed, the oil was changed, and the tire was taken care of! Couldn't have asked for better service.Thanks so much and happy holidays Rob!
Alexandria Lucy Guo
15:36 11 Dec 20
Rommel was the best sales associate there, he was polite and knowledgeable. we felt no pressure to purchase a vehicle when we walked in. Paul the GM was also there to answer any questions we had. we always felt very comfortable through the whole experience. when it came to meet with financing, Kamal was a joy to work with. made us feel relaxed and was very helpful
17:31 07 Dec 20
Everyone is really a great to deal with. The whole team is really customer service oriented and does their absolute best to explain everything simply so you understand what needs to be done. I have been going to Scarborough Mitsubishi for years for everything from regular service to getting my new mud flaps put on perfectly straight. 10/10 would recommend!
17:01 23 Nov 20
I have an older car and was worried about taking it to a dealer. James and Rob treated me like I was a long time customer, they were honest, fair and the entire process was enjoyable. So much so that I felt the need to express it, I do not usually do reviews good or bad, but these two gentlemen deserved mentioning. Thanks guys, looking forward to our next meeting.
13:00 20 Nov 20
First time to Scarborough Mitsubishi for recall service, I must say they surpass my expectation. Lot person was nice to let me know where to park, Service manager Rob is one friendly guy, extremely polite and professional! It is a very good experience with this dealership after all! Thanks to Rob once again!
23:46 06 Nov 20
Service Department is top notch. I trust my car to no one else
15:40 06 Nov 20
I have purchased many cars over my life from many different dealerships. I must say that I have been bringing my car back to this location for one reason only. Mr Robert Cruise! The best service manager I have ever met. You will always be greeted with a genuine smile and treated like a customer should be. Robert has become a familiar fixture at this dealership providing me with a sense of security my vehicle will be treated with the same way I am. I live in Durham and could easily get my car serviced at a closer location however I can’t expect to receive the same level of satisfaction. You buy a car once and get that new car smell. Then you deal with the reality of after sale service. All the staff at this location are great. Thanks again to Mr Cruise for making my service experience stress free.
05:51 10 Sep 20
I screwed up and went in a week early for a repair and they still took me within 30 minutes. Gave me a desk to do my work too. Excellent service
19:54 16 Aug 20
AMAZING SERVICE! AMAZING STAFF! AMAZING EXPERIENCE!Huge shout out to the staff from Scarborough Mitsubishi! They truly made my first car purchase easy and seamless. 100% professional, not pushy, understanding, COVID SAFE, and they care!Paul, the sales manager, sat with me for over an hour on a call discussing every detail and answering every question I had (and this was before I even booked an appointment to see the car). He gave me some great advise in regards to what to look for in the car and also a solid lesson on how to get the best insurance rate!Rommel, my sales associate, was super patient when I came in to view the car. He was knowledgeable, attentive, polite and very kind. Knowing i was an inexperienced driver and unfamiliar with the area, he kindly drove in-front of me to make the GTA traffic less intimidating. After the viewing he followed up with me and was available via text and phone even on his day off.Kamal, the Finance manager, was hilarious and kind. He sold me on a great extended warranty so I would never have to worry about anything mechanical, electrical, rusting etc (because i know absolutely nothing about cars). In addition he ran several options so that I could get the best rates possible and the Certified pre-owned interest rate!I really could not have asked for a better experience. The staff's customer service, kindness, and professionalism sold me on the car almost as much as the car its self did.Thank you, and thank you again!- Alex-
18:54 12 Aug 20
Scarborough location near Eglinton town centre. Manager goes out of his way for customer satisfaction
Slow bro mints
18:40 28 Jul 20
Most welcome, pretty good services here.
16:05 28 Jul 20
Very friendly and caring service.
17:46 14 Jul 20
Great selection of vehicles. Friendly and knowledgeable staff. Paul and his team are great to deal with. Highly recommend
19:09 22 Jun 20
To be honest, I has a really good experience with the team at Scarborough Mitsubishi! Not only were they friendly AND professional, they also weren't aggressive -- which can sometimes be a problem with salesmen when you are planning to make a large purchase. The attitude was relaxed. I walked into the dealership knowing exactly what I wanted and (without any up-sell) they were nothing but helpful. I walked in, paid the full down-payment, and drove my car off the lot three days later -- and that includes the time they took to get my plate and stickers for (which saved me a lot of hassle). My experience was flawless and I can only say good things about this team....
Scott Adrian Brooks
17:11 18 Jun 20
Met a really nice guy there. He gave a lot of information and procedures when buying a new and first car for youngsters. He wasn't marketing the cars rather he was very honest and talkative.
14:53 24 Feb 20
By far the BEST service department in Toronto! I've been to multiple Mitsubishis across the GTA and this is hands down the best customer service I have received. They have saved me thousands of dollars and time and have been very honest!
17:54 04 Jan 20
I have a new 2020 Mitsubishi Eclipse Cross. Love it. Great gas mileage and use regular gas. Lots of power with a 1.5 turbo engine and great torque. Lot of room inside and it's a beauty to look at. Highly recommended.
05:07 29 Dec 19
I found this place very comfortable for me. I changed two vendors due to there after sales attitude. Now I am changing my third vehicle from Scarborough Mitsubishi. I really compelled to name two people Rommel and Paul, GM who are really working hard for there clients. I am really satisfied and confident with them. They really helpful.
Techno Space Inc
23:25 27 Nov 19
If i could give more stars I would! I love my car!! I know its always being serviced with excellence . Wait time is usually no more than two hours. Everyone is like family there. I would never choose any other make or dealer. The staff are always friendly and accomodating!! Highly recommended.
15:43 11 Nov 19
23:58 08 Oct 19
20:29 05 Oct 19
Great people awesome service good prices....love this place
17:34 30 Sep 19
01:25 18 Jul 19
I bought my Lancer GTS many years ago from Scarborough Mitsubishi. The salesman was fantastic, but what was better was getting to know the individuals that work at the service department. This is the spot to bring your vehicle in for service. These people are honest, reliable and trustworthy. I would like to make a shoutout to some of the people that made an impression on me over the years. Thank you Scarborough Mitsubishi (Rob, Brad, Davis, John, Erin and Jessica.)
00:06 13 Jul 19
Scarborough Mitsubishi service guys are top notch. Very knowledgeable and effective at their jobs. As an Evo enthusiast, they've managed to cover every bit of curiosity I've had with the car. They are honest with their approach to billing and ensure that the right service gets done. Also, they host Evopalooza! Oh, and Rob Cruise FTW.
19:01 10 Jul 19
I traded in my 2015 Lancer SE Limited Edition for a 2015 Lancer Ralliart. I was helped by Joseph who was the best salesman I've ever encountered when buying a car. From the beginning, he responded quickly to my emails, texts, phone calls, and was very kind and transparent when it came to talking business. He never pressured me and told me EVERYTHING I needed to know. He was able to get a good deal for me and I've never been happy with my car. Highly recommend him and this wonderful dealership!*UpdateI continue to highly praise this dealership for providing excellent customer service and taking care of my car. They installed after market parts on my car and one of the managers (Robert Cruise) kept my ACD pump I ordered for my Ralliart for safe keeping until I returned back from a work trip.
M Mallari Jr
22:39 07 Jul 19
Excellent service team, professional and fast, fair pricing, would go back 100%
19:14 06 Jul 19
If you’re looking to buy a Mitsubishi and NOT play games, Scarborough Mitsubishi is it. After visiting several other Mitsubishi dealerships I found Rommel and Paul (GM) refreshingly honest, and most helpful. They understood my needs and worked with me to find the right car at a reasonable price and treated me like a long term customer instead of a onetime transaction. Highly recommended!!Thank you Paul, Rommel and the rest of the Scarborough Mitsubishi team!
15:15 03 Jun 19
I've been fixing my own cars for over 30years but there are some things that you need the professionals for. Another great experience at Scarborough Mitsubishi and not too hard on the wallet. Keep up the good work everyone.
23:49 16 May 19
Was greeted by a kind gentleman by the name of Minhaj Ghazi upon entry. He was able to answer all of the questions I had and made purchasing my new car as quick and easy as possible. Will be recommending Scarborough Mitsubishi and Minhaj to all of my friends.5 Stars!!!!
16:11 09 May 19
I have been coming to Scarborough Mitsubishi for the last five years and I have never been dissatisfied with the customer service that is consistently phenomenal.Joseph, from the day I bought my car, has been the most honest, kind and thoughtful salesman I have ever come across. He always greets me by name and with a smile even after five years of purchasing my car.Paul, the general manager, conducts this location with the utmost integrity. He ensured that I was entirely happy with my purchase and still to this day, remembers my name and always makes an effort to say hello and goodbye when I come in for an oil change. When I wait for services on my car he always checks in to see how I am doing or if I'd like anything to drink. He even went as far as to buy me and a couple other customers lunch one day when a blackout occurred on a frigid winter day. It's very clear that the people that work here are happy and that he manages this Mitsubishi with pride.The service department is by far my greatest experience with Mitsubishi. Rob and Brad are always a joy to talk to. They are reasonable and realistic. They are honest with what work needs to be done and explain very clearly the process they will take. They treat my car with such love and care as if it were their own. I know when I leave my keys with Brad that my car is in good hands.The people at Scarborough Mitsubishi are so genuine and honest. I appreciate that I have a place I can trust to treat my car well. With the love and care Rob puts into my car, I am sure it will last me another ten years. But, the next time I am in need of a new car I would not hesitate to come back to Scarborough Mitsubishi.
21:14 06 May 19
I recently had a recall done at this location and everyone was very friendly and professional . Great experience.
16:45 26 Apr 19
Highly recommend Minhaj for all your vehicle needs. Very professional, and doesn’t waste time when something needs to be done
20:41 20 Apr 19
I have been going to them for years and I have always gotten great service. I also bought my Lancer 2011 from them and it's still running great without any problems. 10 🌟 rating in my books. keep up the great work.
16:40 20 Apr 19